The more deeply you understand other people, the more you will appreciate them, the more reverent you will feel about them. To touch the soul of another human being is to walk on holy ground.
Seek first to understand. Before the problems come up, before you try to evaluate and prescribe, before you try to present your own ideas, seek to understand, then to be understood.
To understand another person, you needed to listen to him. empathic listening.
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